We want your experience online with us to be as pleasant as possible. That's why we've taken the time to provide the detailed FAQs on this page. Before contacting us, please take a moment to read the below listed FAQs. We think you'll find the answser to most questions.
How long will it take to receive my order?
We make every attempt to handle your order as quickly as possible. Most orders will be processed in 1-2 business days. Standard delivery method is UPS ground to 50 states. Delivery time depends on your location. Ground transit times are quoted in business days (Monday-Friday, not including holidays), and actual delivery time may vary depending on the availability of the item(s) you order. Some items may ship direct to you from various locations throughout the USA. Standard delivery method for International orders is USPS. Again, delivery time depends on you location & shipping options chosen during checkout.
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How do I return an item to Pieczonka Unlimited?
We want you to always be pleased with your purchases! If after you've received your items, you want to return or exchange an item, simply complete the easy Return/Exchange request form prior to shipping the item(s) back for credit of exchange. It's fast & easy. Follow the steps below:
1) Submit your return/exchange request using this form: Return/Exchange Form.
2) Follow the instructions on the form: click here to quickly locate our return shipping address.
3) Drop off the package at your nearest Post Office or UPS Store.
We'll send you an email that confirms your return/exchange & provides you with a record of your request. When we receive the item you've returned in the original box, in like-new condition, we'll get your replacement item shipped or credit issued quickly as possible.
IMPORTANT NOTICE CONCERNING REFUNDS: As soon as you return your item to us and it's received in our system, we will immediately send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks are taking as long as a week to process and post these refunds to their customers' accounts.
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Can I place my order via-email?
For your security, do not at any time include your credit card number or any other sensitive customer information in an e-mail to us, or any other merchant. If you do not wish to use our secure server, you can always place our order over the phone by calling 1-877-840-9700, or by faxing 1-513-941-7740 or by mail to:
Pieczonka Unlimited Inc.
4350 State Route 128 Ste. C
Cleves, OH 45002.
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Does Pieczonka Unlimited accept international orders?
Yes! We are pleased to process large quantities of orders for all branches of the armed forces, embassies, military personnel and families overseas, as well as foreign governments, businesses and consumers.
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Should I buy a larger size pair of jeans because of shrinkage?
We can't speak for all brands, bout our Carhartt jeans will not usually shrink enough to warrant buying a full size larger. Carhartt, offers a .VERY generous cut, so staying within your size group is generally best here. However, as with most jeans (and cotton products in general) you are bound to have a little shrinkage with the first washing. The general rule is that they will shrink more in length than in girth. (We have found that secret to avoiding excessive shrinkage is to wash in cold water & hang dry). So you're probably safe to buy the jean size you normally wear.
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